Route 12, 4pm

On September 6th the Lake Transit Board finalized substantial cuts in bus service to Lake County residents. Some cuts were on runs that few people use. However, at least two routes that were cut either jeopardize public safety or eliminate service to Social Services for the entire afternoon for most County residents.

Were all of these cuts necessary in hard times? My answer based on some experience and a lot of number crunching is “no”. Specifically, I redesigned three routes in my own report so the necessary savings could be made while compromising the fewest number of people. This report was sent to all elected representatives on the Board but was not mentioned in the analysis of public comment.

During the September meeting the Lake Transit General Manager, Mark Wall, glossed over a couple problems by combining them with issues that were resolved. This confusion was around cutting the 4pm Route 12 to Social Services. Although it was not brought up by the General Manager, the last appointment at social services is at 4:30pm. After conferring with disabled riders and IHSS workers I confirmed there is almost no allowance for being late. You would have to make another appointment.

My report mentioned that late appointments could “leave” by Route 10 if Social Services did not mind people waiting outside for an extra half hour after all the employees left. I assume this is what Wall was referring to when he said Social Services did not see a problem. He did not elaborate. The problem of arriving will remain.

In spite of scheduled connection glitches cited in my report, Wall deferred to Wanda Gray, the Operations Manager, who said people could take Route 10 to Social Services in the afternoon. This only works for Clearlake residents. Route 10 cannot connect with late regionals. My report showed clearly that it is impossible for riders in Middletown, Cobb, and Kelseyville to get to Social Services for an afternoon appointment. Northshore and Lakeport will have to take the Route 1 that leaves one hour earlier and spend more time waiting at  Social Services.

Here is how the drill works. All you (or a Board member) need to check this scenario is a bus schedule. Currently, late afternoon Social Services appointments is served by the 2:10pm Lakeport Route 4 and the 2:30 Sutter Hospital Route 1. The 2:10 will arrive at Walmart at 3:10 after the 3pm Route 10 has left. Wait for the next bus? The 4pm Route 10 will get you to Social Services at 4:38, too late for the last appointment of the day. The 2:30 Route 1 also gets you to Social Services, via Route 10, at 4:38. But at least there is an earlier 1:30 Route 1 where someone can connect with the  last planned Route 12 at 3pm. This is barely doable for functional people.

People in Kelseyville, Middletown, or Cobb do not even have this option since there is no possible way to leave in the afternoon and make an afternoon appointment. Kelseyville would have to take the 11am Route 4. Middletown would have to take the 10:21am Route 3. And Cobb would have to take the 10:53am Route 2 to transfer to the Route 4, leaving Kelseyville at 11:27.

Many people want to dismiss the issue by just saying people can ask for a morning appointment instead of the first available time. Yes they can….and wait longer for an appointment. Though several cuts are unnecessary, cutting the 4pm Route 12 almost seems intended to cause the maximum amount of suffering for the most people while saving the least amount of money.

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